Briggs - Patient Photo Record System

Click below to get more information on the Patient Photo Record System from Briggs.

PPRS.pdf (988.88 kb)

Keeping Per Resident Day Cost Down

Every two or three years most long-term healthcare facilities go out to bid for their food and associated supply needs; however, every year it seems the cost per resident day increases. The question that must be asked is, is the overall increase in costs per resident day justified? It is not enough to create a Request For Proposal (RFP), receive bids back from the distributors and choose what is considered to be the best proposal. An active involvement must take place on an on-going basis to evaluate and re-evaluate all factors that contribute to the expense of running the food service department.

It is easy to say that the food and supplies have been bid out. It takes a very dedicated effort to keep costs per resident day down. This effort needs to encompass activities such as:

  • On a quarterly or semi-annual basis, run a descending dollar report. Understand these expenses and how you may be able to reduce them. Typically about 20% of your physical items will be responsible for about 80% of your spend.
  • Question the size of products being purchased in terms of waste as well as determining if a smaller size may be a better value.
  • As new menus are implemented, have a supervisor in the dish room watching what food and supply items were not eaten or used. Evaluate whether these items should be on the menu or placed on the resident’s tray.
  • Monitor and understand your costs per resident day overall and by category. How do these per resident day costs compare with other facilities.
  • Technology can be a great tool to improve operations and reduce time spent on repetitive actions.

Briggs - Infection Control Catalog

Click below to get the latest information and pricing on Flu items with the Infection Control Catalog from Briggs

Infection.pdf (1.49 mb)

Web Site Development Services

Neil Donhauser, VP and Chief Information Officer announced today that a new service is available to PRIME Services' Members.  PRIME Services is now able to assist members in the development and design of websites.  Members will get a reduced rate on website design and development.  This is now possible because of the additional staffing that has been added to the IT Team and PRIME Services.  Neil Donhauser also stated that several custom programming projects have been recently completed for PRIME Services' Members.

For more information on the IT Services available, please call 800-666-3344 or email to

Benefits of an Electronic Dietary Management System

In general the areas that will be impacted in a positive way with an electronic dietary management system are:

Staff Efficiency: The food service department staff can spend a great deal of time with repetitive and clerical tasks that can easily and much more efficiently be performed by a software program designed to manage the needs of the nursing facility residents.

Resident Care: Because the food service staff has had the clerical and redundant functions all but eliminated, the time now exists to monitor and assist residents to ensure that their meal experiences are the most enjoyable they can be. Perhaps the most talked about subject by the residents with regard to the nursing facility are the meals. More attention to this aspect of the residents stay makes the conversation positive.

Reduced Costs: Because the resident information is more accurate and readable in a software program, this translates into better forecasting of products needed overall and specifically for each resident therefore resulting in less waste and spoilage.

Reports & Documentation: Information that was very difficult to obtain from a manual system is now readily available to assist with resident care, reducing costs, improving staff efficiency, as well as helping to avoid deficiencies.


Below are specific benefits of the electronic dietary management software:

  • Production control means less waste and better cost control.
  • Centralized repository of data means no more illegible handwriting, consistency throughout menus and tray tickets and a change one time generates it throughout the system.
  • Reduced data entry and improved efficiency. Redundant clerical functions are reduced by the computer, leaving more time to handle resident’s specific needs and increasing staff efficiency.
  • Disaster Recovery. Electronic data offers a valuable backup that allows the facility to get up and running more quickly.
  • Discharge summary. Allows receiving facility to have a complete picture of the dietary needs of that resident.
  • Report generators. Reports that are produced by an electronic system have a date tag. This date tag acts as a version control to help ensure the most current and accurate reports are being used.
  • Nutritional analysis. Assists in the prevention of deficiencies and helps to ensure resident’s needs are met.
  • Cost analysis. Ability to identify areas that are costing your operation the most per resident day.
  • Remote access. Provides secure ability to access data offsite.
  • Color plating. Allows the design of more eye appealing menus.
  • Ability to track weights, allergies, medications, problems, goals, approaches, needs, likes, dislikes, etc…
  • Electronic selective menu choices.
  • Pre-warnings of possible deficiencies.
  • Automatic label generation. No more hand writing labels for thickeners, fluids, tube feeds and nourishments.
  • Improved resident interaction. Use a wireless tablet pc at the bedside.
  • Security levels. Allows for assigned roles within the program.
  • Recipe scaling. Save time and reduce waste based on your actual number of residents.


PRIME Services has developed an electronic dietary management system to handle all of your resident’s dietary needs. This program, Dietech can provide your long-term health care facility with the benefits above and more. For more information click here or email

Cost Reduction Strategies

PRIME Services is a supply cost management company that has a consulting and purchasing services (CAPS) division created to bring even more cost reduction strategies to your attention.

The CAPS Division has been able to reduce overall costs by assisting clients in recognizing ways to improve operational efficiencies.

Below are just a few things that may help your operation:

  1. Verify that you are under the correct manufacturer pricing structure through your distributor.
  2. Because you belong to a group purchasing organization does not mean that you are receiving the contract prices.
  3. Review products used for appropriateness on a regular basis.
  4. Review distribution minimum order requirements, drop size incentives and fuel surcharges.
  5. Evaluate your supply chain, which includes: inventory, inventory turnover, inventory locations, delivery distribution, product order guides, product problems/complaints, inspection/verification of deliveries and compliance with standardization.
  6. Conduct product cuttings and evaluations.
  7. Review costs per resident day, are they appropriate?

For more information on how PRIME Services can help lower costs, improve operations and increase cash flow, call us at 800-666-3344 and ask for Valerie at Extension 115.

PRIME Services

PRIME Services, from its original roots as a purchasing and consulting company in 1983, has grown into one of the largest group purchasing organizations for nursing homes and assisted living communities across the United States.

Today, PRIME Services has three divisions, all focused on removing costs from the supply chain while increasing operational efficiency. The three divisions are; Group Purchasing and Custom Contracting, Consulting and Purchasing Services (CAPS), and a Technology Division

Be sure to mention you're a PRIME Services member when calling in to ensure you receive additional discounts that are available exclusively to PRIME Services members.


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